Frequently Asked Questions

We use only sustainably sourced and eco-friendly materials such as organic bamboo, recycled glass, organic hemp, and reclaimed wood. Each product page details the specific materials used and their environmental benefits.

Absolutely! Durability is a core aspect of sustainability. Our products are designed to last for years with proper care, reducing the need for frequent replacements and minimizing waste. We also offer care guides with each product to help maintain their quality.

We carefully select partners who meet our strict ethical standards. We conduct regular audits of our supply chain, ensure fair wages and safe working conditions, and maintain transparency about our production processes. All our manufacturers are certified by relevant ethical trade organizations.

Our products carry various certifications depending on their materials and production methods. These include Global Organic Textile Standard (GOTS), Forest Stewardship Council (FSC), Rainforest Alliance, and B Corporation certification. We detail specific certifications on each product page.

We ship throughout the UK with carbon-neutral delivery methods. Standard shipping takes 3-5 business days. For international orders, delivery times vary by location. All orders are shipped in plastic-free, recyclable or biodegradable packaging.

We accept returns within 30 days of delivery for unused items in their original packaging. Please contact us before returning any products. We also offer a repair service for damaged items to extend their lifespan rather than replacing them entirely. See our Return Policy for full details.

Srizaz was founded in 2019 by a group of environmental enthusiasts in Bristol who shared a vision of making sustainable living accessible and appealing to everyone. What began as a small collection of handmade products has grown into a comprehensive range of eco-friendly home goods, while maintaining our original commitment to planet-friendly practices.

Yes, we dedicate 5% of our profits to environmental conservation and sustainability education projects. We currently partner with local reforestation initiatives, ocean cleanup programs, and educational workshops on sustainable living. We also volunteer as a team for local environmental projects quarterly.

Each product comes with specific care instructions to maximize its lifespan. Generally, we recommend gentle cleaning methods and natural cleaning products. For wooden items, occasional oiling with natural oils like linseed or coconut oil will preserve their quality. Textiles are typically machine washable on gentle cycles with eco-friendly detergents.

We've eliminated all plastic from our packaging and use only recyclable, biodegradable, or reusable materials. Our shipping boxes are made from recycled cardboard, padding materials are biodegradable, and we use paper tape. We're constantly researching new innovations to further reduce our packaging footprint.